- Your product ships within 24-48 hours, Monday-Friday. Orders will be shipped by USPS First-Class Mail.
- Your order will be assigned a tracking number and it can be tracked via the USPS website at www.usps.com. You will be emailed a confirmation that your order has shipped along with the tracking number.
- Orders placed after 12 pm Pacific time will be shipped the following day. We ship orders Monday through Friday excluding holidays. Orders placed Saturday and Sunday will be shipped Monday.
Due to longer shipping times, often 30 days or longer, as well as the undependable Customs and mail services in many countries. Select Draw will ship through FedEx shipping option. Please email Sales@selectdrawciagrcutters.com for international shipping rates.
- Please note that some countries may hold shipments in customs for a certain amount of time and may charge customs fees for which you will be responsible. Unfortunately, we cannot accept responsibility for packages held in customs. Please check with your local customs agency.
Expert customer service is a one of the main priorities at Select Draw Cigar Cutters. We strive for perfection and complete customer satisfaction in each & every transaction. If we fail to deliver any less than stellar customer service, please contact us at Support@selectdrawcigarcutters.com.
At Select Draw, we stand by our product and our return policy is good for 15 days. If 15 days have passed since your purchases, unfortunately, we cannot offer you a refund or exchange unless there is a manufacturing error or defect within the cutter. Buyer is responsible for a 10% restocking fee and will cover shipping costs for the refund. At Select Draw all cutters are covered by a 1 year warranty from the date of purchase. This warranty covers defects in manufacturing or materials. Our cutters are built to last, and we use the most reliable materials in production. Select Draw stands by our craftsmanship, design, and selection of materials. Our warranty does not cover normal wear or unreasonable use or neglect.